Terms Of Use

The Service

CiteZap is a tool by Outshade Business Solutions ("Outshade") that checks websites and writes SEO, AEO and GEO suggestions. It has a free plan and paid plans. By using it you agree to these terms, our privacy policy and, if you buy a plan, our refund and cancellation policy. If you use it for a company, you agree on its behalf.

Fair Use

• Every plan has limits on reports, pages, monitored sites and checks, shown on the pricing page, and the free tools have daily limits. Don't try to get around them, for example with many accounts or networks.
• Don't use CiteZap to overload, attack or scrape websites, or to fetch private or internal addresses.
• Don't submit content you have no right to use, or anything unlawful.
• Don't copy, resell or automate access to the service without our written permission.

We may block or limit access when these rules are broken.

Paid Plans And Payment

• How to buy: choose a plan on the pricing page and send the request form. We email you the payment details (a payment link, UPI or bank transfer), usually within one working day. Sending the form doesn't commit you to buy; your purchase is complete when you pay.
• Prices: plans and prices are listed on the pricing page. Prices in rupees exclude 18% GST, which is added to the amount you pay. Customers outside India pay the dollar price.
• Launch prices: plans bought during the launch offer keep that price for as long as the plan stays active without a break.
• Billing period: a plan runs for the month or year you pay for, starting when we receive your payment. It's added to the CiteZap account with the email you gave in the request, so sign up with that email. Plans don't renew automatically: to continue, pay for the next period before the current one ends. If you don't, your account moves to the free plan and your reports stay in it.
• Payments and invoices: payment links are processed by our payment provider; UPI and bank transfers go straight to Outshade. You'll get a GST invoice for each payment. Add your GSTIN in the request form to claim input tax credit.
• Plan limits: monthly allowances (reports, AI visibility checks) reset on the 1st of each calendar month and don't carry over.
• Upgrades: a new plan starts when we receive its payment. Contact us to adjust for time left on your current plan.
• Price changes: we may change prices for new purchases. We'll tell you before a change affects your next renewal.
• Cancellation and refunds: see the refund and cancellation policy.

AI-written Suggestions

Keywords, titles, descriptions, answers, schema and other text are written with the help of AI models and can be wrong, out of date or unsuitable for your business. Review everything before you publish it. Search engines and AI assistants decide their own rankings and answers, so we can't promise any ranking, traffic or mention.

Your Content And Reports

• You keep the rights to your website and the details you enter. You can use the suggestions in your report freely, including for clients.
• Anyone with a report's link can open it. Share links with care.
• If you connect WordPress or Google Search Console, you're responsible for the changes you approve and push to your site. Keep a backup.

Accounts

Keep your password private and tell us if you think someone else has used your account. You can ask us to close your account at any time.

No Warranty

CiteZap is provided "as is". Features may change and some results may be incomplete. If we stop a paid feature during your billing period, we'll refund the unused part of that period. To the extent the law allows, Outshade isn't liable for indirect or consequential losses, or for lost profits, revenue or data, from using the service, and our total liability is limited to what you paid us in the 12 months before the claim.

Law

These terms are governed by the laws of India, and the courts of Hyderabad, Telangana have jurisdiction.

Contact

Questions about these terms: revanth@outshade.com.